Contact GEPCOBill
Want to contact GEPCOBill about our bill checker, calculator or guides? We are happy to help. Send us a question, report a mistake, or tell us what would make the site more useful, and we will reply within two working days.
Please note that we are an independent website, not GEPCO. We cannot see your account, change your bill, or take payments, so account problems belong with GEPCO’s official channels listed below.
How to Contact GEPCOBill
| Reason | How to reach us |
|---|---|
| General questions about our tools or guides | Email contact@gepcobill.com |
| Report a mistake or outdated information | Email with the page link and, if you can, the official source |
| A problem with the bill checker | Email the time of your search and what you saw (never your CNIC) |
| Advertising or partnerships | Email with “Partnership” in the subject line |
We read every message ourselves. Replies usually arrive within two working days, Monday to Friday, Pakistan time.
What We Can and Cannot Help With
To save you time, here is what our team can do, and when you should go straight to GEPCO.
| We can help with | Please contact GEPCO for |
|---|---|
| Using the bill checker or calculator | Power outages, faults and fallen wires |
| Explaining a charge or tax on your bill | Correcting a meter reading or bill amount |
| Pointing you to the right official office | Payments that do not show on your bill |
| Fixing mistakes on our pages | New connections, load changes and name changes |
Our GEPCO helpline page lists every verified number, and our GEPCO complaint guide explains how to escalate a case to NEPRA. You can also file directly on the PITC complaint portal.
Before You Contact GEPCOBill
Many answers are already on the site. A quick look here may solve your problem right away.
- Cannot find your reference number? Read where to find the GEPCO reference number.
- Want to know what you will pay? Try the GEPCO bill calculator.
- Confused by a line on your bill? See how to read a GEPCO bill.
- Paid but still showing arrears? Follow our paid or not guide.
Keep Your Details Safe When You Contact GEPCOBill
Please do not send your CNIC, bank details or payment screenshots by email. We never need them. If a message claiming to be from GEPCOBill asks for money or personal documents, it is not from us.
We use the details you send only to answer you, as explained in our privacy policy.
Thank You for Helping Us Improve
Many of our best updates started with a reader’s message. So if something on the site is unclear, slow or out of date, please tell us; your feedback helps every GEPCO household that visits after you.
Disclaimer: GEPCOBill.com is an independent information service and is not affiliated with GEPCO, PITC, WAPDA or NEPRA. We cannot access or change consumer accounts.
Last updated: 29 September 2026.